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You need to contact a customer service representative to arrange for a Return Merchandise Authorization form: Call 1-84 Press 2 for "Returns" (open Monday-Friday 8-5 pm EST) Reference your 8 digit Order Number starting with "L" when processing a return. No returns without prior authorization from the Supplier (see Contact Us page). Note all returns and cancellations require a prior authorization.Īll returns and cancellations may be subject to shipping charges, unless caused by our error or cancelled by the customer prior to shipping. You can return or cancel your order by calling our customer service desk at 1-84. If a part is defective, we will replace it 100% FREE. It typically takes us approximately 3-5 business days to process a credit back to your account and 2-3 business days for the credit to appear on your account.
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You may return any item in its original condition for a full refund within 30 days of receipt of your shipment, less shipping charges.